Frequently Asked QuestionsFrequently Asked Questions

Special Education Questions

What is the district’s process for holding IEP meetings?

The district will continue to hold all necessary special education meetings virtually within required timelines. Compliance timelines have not changed during the COVID-19 pandemic.

If my child has an IEP and qualifies for related services such as occupational therapy, physical therapy, speech language services, and/or social work services will they still receive their services?

Yes, any student with an IEP that qualifies for related services will continue to receive the related services as outlined in the IEP via a tele-therapy platform.

If my child has an IEP will he/she continue to receive the academic minutes contained in their IEP?

Yes, any student with an IEP will receive all services outlined in the IEP.

If I have specific questions about my student’s IEP who should I contact?

Please contact Director of Special Education, Lisa Caparelli-Ruff at 630-299-5524, or Assistant Director of Special Education, Maya Raab at 630-299-7911.

If my student has an IEP and participates in a specialized program or classroom what does my child’s attendance plan look like?

All learning will take place virtually for the first quarter of the academic school year. All students will follow the academic schedule released by District 131.

Student Services

What if my child feels anxious or nervous about participating in remote learning?

We encourage close communication between parent and school personnel regarding your child’s social emotional well-being. Social workers, school counselors, and other staff are available to provide support to your student via remote learning platforms.

What type social-emotional supports will schools offer for students in the remote learning setting?

Social workers and school counselors are working proactively to provide opportunities to develop various resources for teachers, students, and staff. Teachers will approach all students with an understanding that additional social emotional support could be required.

Technology

What if a student’s device is not functioning properly?

The Tech Team will have a “repair station” at East Aurora High School ‘s Atrium (Door 8). Students and parents can bring the device in to be examined may visit Monday through Friday, 8:00 a.m. to 3:00 p.m This summer, before the school year begins, students/parents may call 630-299-8377.  

Where do I go if I need support with Google Classroom?

The district website has a special page dedicated to our parents and caregivers with Google Classroom resources.  There are training videos in English and Spanish, along with step-by-step directions for logging into Google Meets, accessing your child’s classroom, turning in assignments, etc.  Please click on the link below for more details:

https://www.d131.org/google-training-and-resources-for-parents/

How do I access the Parent Training Videos in Spanish?

Go to this link:  https://www.d131.org/google-training-and-resources-for-parents/

In the upper right-hand corner of the screen, click “en Español” and the parent videos will change from English to Spanish.

I have tried the Google Resource Page for Parents, but I still need help.  Who do I call?

Call your child’s school. Each school has a tech team of educators who will help assist families with logging on and accessing Google Classroom.

My iPad doesn’t turn on.

Please ensure the iPad is charged.  If the battery is completely dead, it may need to be plugged in for a few minutes before it will reboot.

I cannot load a webpage on my device

Ensure you have connected to your WI-FI.  If it is, disconnect and rejoin.

I cannot log in to a classroom app or website.

Contact your teacher to ensure you have the correct log in information and to ensure you are in the system.

My laptop is frozen and doesn’t respond when I click on anything.

Hold the power button in for 6-10 seconds.  The little red light by the keyboard will turn off, hold until it turns back on.  This will reboot it.

I cannot log into Google or to Office 365

Ensure you are adding the “ @d131.org “ after your username when logging in. Confirm if you are using capital letters in the password.

My Laptop doesn’t turn on

Connect the laptop to the power cord.  Make sure the cable is secure both into the laptop as well as the power brick.

If I have an issue which I cannot resolve 

Please send an email to studenthelp@d131.org We will do our best to respond in prompt fashion to help resolve your issues. 

An example of a user name and password combination are as follows: 

The D131 username for your child is their student ID number@d131.org 

(Example: 123456@d131.org

Then enter your child’s password. 

Example: 

If my name is John Doe, and I was born August 26, 2011, my password would be JD082611 

Meals

Will students receive breakfast and lunch during remote learning?

EASD 131 breakfast and lunch distribution runs August 24 through November 4. During remote learning days, breakfast and lunch will be provided for all East Aurora students.

Grab & Go On-site

Grab & Go meals will be provided Monday through Thursday from 11:00 a.m. – 1:30 p.m. at five school locations:

Allen Elementary School – DOOR #8
700 S. Farnsworth Avenue, Aurora

Krug Elementary School – DOOR #4
240 Melrose Avenue, Aurora

Oak Park Elementary School – DOOR #3
1200 Front Street, Aurora

Simmons Middle School – DOOR #6
1130 Sheffer Road, Aurora

East Aurora High School – DOOR #8
500 Tomcat Lane, Aurora

Grab & Go on the Run (Bus stops)

Grab & Go on the Run will provide today’s lunch and tomorrow’s breakfast, at bus stops throughout the district. Don’t miss the bus!

Monday through Thursday* from 12:00 p.m. – 2:30 p.m., and Mondays from 7:00 – 8:00 a.m. (breakfast only) to start the week!

*All Thursday Grab & Go routes will provide lunch for Thursday and two meals for Friday. Visit our Meal Distribution page for bus route information.

Bus Transportation

What will happen if my student does not have a mask?

Buses will be equipped with extra face masks, should your child forget theirs at home.

What will happen if my student does not self-certify they are symptom free for the day?

The student will sit in the front seat and will require a temperature check as well as a certification from the building staff indicating they are symptom free.

Will my student be required to sit in their assigned seat?

Students will be directed to their assigned seat in order to ensure we can account for everyone’s well-being. Should a student someone experience COVID-19 symptoms, proper notification can be made to students in the immediate surrounding areas.

Will gloves be required to ride the bus?

Gloves will not be required in order to board the school bus.

Preschool Questions

When will I know my child’s teacher and site?

Preschool classroom assignments will be mailed home on August 7.

What precautions are you taking to keep my child safe/healthy?

The preschool program will take all of the precautions that the district is taking: smaller class sizes, fewer staff members in an out of classrooms, no visitors in school, no field trips, individual supplies and toys, frequent sanitation and cleaning, face coverings, and protective clothing/coverings for diapering.

What if my child won’t/can’t wear a mask?

In preschool our job is to teach independence and how to be a successful student. We will work to teach our children how to wear a mask, we have prepared lessons! However, we need your help to get your child used to this before the children come to school. We will provide resources in your child’s placement letter. Children that are unable to wear the make during school, will be asked to participate in remote learning for their safety.

Special Education Questions

What is the district’s process for holding IEP meetings?

The district will continue to hold all necessary special education meetings virtually within required timelines. Compliance timelines have not changed during the COVID-19 pandemic.

If my child has an IEP and qualifies for related services such as occupational therapy, physical therapy, speech language services, and/or social work services will they still receive their services?

Yes, any student with an IEP that qualifies for related services will continue to receive the related services as outlined in the IEP via a tele-therapy platform.

If my child has an IEP will he/she continue to receive the academic minutes contained in their IEP?

Yes, any student with an IEP will receive all services outlined in the IEP.

If I have specific questions about my student’s IEP who should I contact?

Please contact Director of Special Education, Lisa Caparelli-Ruff at 630-299-5524, or Assistant Director of Special Education, Maya Raab at 630-299-7911.

If my student has an IEP and participates in a specialized program or classroom what does my child’s attendance plan look like?

All learning will take place virtually for the first quarter of the academic school year. All students will follow the academic schedule released by District 131.

Student Services

What if my child feels anxious or nervous about participating in remote learning?

We encourage close communication between parent and school personnel regarding your child’s social emotional well-being. Social workers, school counselors, and other staff are available to provide support to your student via remote learning platforms.

What type social-emotional supports will schools offer for students in the remote learning setting?

Social workers and school counselors are working proactively to provide opportunities to develop various resources for teachers, students, and staff. Teachers will approach all students with an understanding that additional social emotional support could be required.

Technology

What if a student’s device is not functioning properly?

The Tech Team will have a “repair station” at East Aurora High School ‘s Atrium (Door 8). Students and parents can bring the device in to be examined may visit Monday through Friday, 8:00 a.m. to 3:00 p.m This summer, before the school year begins, students/parents may call 630-299-8377.  

Where do I go if I need support with Google Classroom?

The district website has a special page dedicated to our parents and caregivers with Google Classroom resources.  There are training videos in English and Spanish, along with step-by-step directions for logging into Google Meets, accessing your child’s classroom, turning in assignments, etc.  Please click on the link below for more details:

https://www.d131.org/google-training-and-resources-for-parents/

How do I access the Parent Training Videos in Spanish?

Go to this link:  https://www.d131.org/google-training-and-resources-for-parents/

In the upper right-hand corner of the screen, click “en Español” and the parent videos will change from English to Spanish.

I have tried the Google Resource Page for Parents, but I still need help.  Who do I call?

Call your child’s school. Each school has a tech team of educators who will help assist families with logging on and accessing Google Classroom.

My iPad doesn’t turn on.

Please ensure the iPad is charged.  If the battery is completely dead, it may need to be plugged in for a few minutes before it will reboot.

I cannot load a webpage on my device

Ensure you have connected to your WI-FI.  If it is, disconnect and rejoin.

I cannot log in to a classroom app or website.

Contact your teacher to ensure you have the correct log in information and to ensure you are in the system.

My laptop is frozen and doesn’t respond when I click on anything.

Hold the power button in for 6-10 seconds.  The little red light by the keyboard will turn off, hold until it turns back on.  This will reboot it.

I cannot log into Google or to Office 365

Ensure you are adding the “ @d131.org “ after your username when logging in. Confirm if you are using capital letters in the password.

My Laptop doesn’t turn on

Connect the laptop to the power cord.  Make sure the cable is secure both into the laptop as well as the power brick.

If I have an issue which I cannot resolve 

Please send an email to studenthelp@d131.org We will do our best to respond in prompt fashion to help resolve your issues. 

An example of a user name and password combination are as follows: 

The D131 username for your child is their student ID number@d131.org 

(Example: 123456@d131.org

Then enter your child’s password. 

Example: 

If my name is John Doe, and I was born August 26, 2011, my password would be JD082611 

Meals

Will students receive breakfast and lunch during remote learning?

EASD 131 breakfast and lunch distribution runs August 24 through November 4. During remote learning days, breakfast and lunch will be provided for all East Aurora students.

Grab & Go On-site

Grab & Go meals will be provided Monday through Thursday from 11:00 a.m. – 1:30 p.m. at five school locations:

Allen Elementary School – DOOR #8
700 S. Farnsworth Avenue, Aurora

Krug Elementary School – DOOR #4
240 Melrose Avenue, Aurora

Oak Park Elementary School – DOOR #3
1200 Front Street, Aurora

Simmons Middle School – DOOR #6
1130 Sheffer Road, Aurora

East Aurora High School – DOOR #8
500 Tomcat Lane, Aurora

Grab & Go on the Run (Bus stops)

Grab & Go on the Run will provide today’s lunch and tomorrow’s breakfast, at bus stops throughout the district. Don’t miss the bus!

Monday through Thursday* from 12:00 p.m. – 2:30 p.m., and Mondays from 7:00 – 8:00 a.m. (breakfast only) to start the week!

*All Thursday Grab & Go routes will provide lunch for Thursday and two meals for Friday. Visit our Meal Distribution page for bus route information.

Bus Transportation

What will happen if my student does not have a mask?

Buses will be equipped with extra face masks, should your child forget theirs at home.

What will happen if my student does not self-certify they are symptom free for the day?

The student will sit in the front seat and will require a temperature check as well as a certification from the building staff indicating they are symptom free.

Will my student be required to sit in their assigned seat?

Students will be directed to their assigned seat in order to ensure we can account for everyone’s well-being. Should a student someone experience COVID-19 symptoms, proper notification can be made to students in the immediate surrounding areas.

Will gloves be required to ride the bus?

Gloves will not be required in order to board the school bus.

Preschool Questions

When will I know my child’s teacher and site?

Preschool classroom assignments will be mailed home on August 7.

What precautions are you taking to keep my child safe/healthy?

The preschool program will take all of the precautions that the district is taking: smaller class sizes, fewer staff members in an out of classrooms, no visitors in school, no field trips, individual supplies and toys, frequent sanitation and cleaning, face coverings, and protective clothing/coverings for diapering.

What if my child won’t/can’t wear a mask?

In preschool our job is to teach independence and how to be a successful student. We will work to teach our children how to wear a mask, we have prepared lessons! However, we need your help to get your child used to this before the children come to school. We will provide resources in your child’s placement letter. Children that are unable to wear the make during school, will be asked to participate in remote learning for their safety.